Smart Tablet Carts for Government-Led Citizen Surveys
by Project Management
To support a nationwide survey initiative, ILLTECx developed durable, mobile tablet carts for a federal agency. The carts provide reliable charging, visual feedback, and lifecycle-ready service access – tailored to volunteers and evolving hardware standards.
01 The Challenge.
Scalable Tech for On-Site Participation
A government agency needed a mobile, easy-to-use, and energy-conscious solution to power tablets used during regional and national citizen surveys. Volunteers conduct interviews across diverse locations – demanding high flexibility and minimal technical maintenance.
Key Requirements:
✅ Charging for up to 32 tablets simultaneously
✅ Visual charging indicators per slot
✅ Controlled charge cycles, no permanent draw
✅ Long-term usability with upgrade flexibility
✅ Volunteer-friendly usability
✅ Transport-ready and durable in public environments
02 The ILLTECx Solution.
Mobile Charging Carts Built for Participation
Technical Highlights:
- Capacity: up to 32 tablets per cart
- Centralized USB/USB-C charging with integrated cable routing
- LED charging indicators for easy status visibility
- Built-in ILLTECx Charging Management System
- Stop-charging automation to reduce energy use
- Robust housing with reinforced wheels
- Integrated QR Code Management for real-time support access
03 Long-Term Results.
7+ Years of Reliable Operation
First deployed in 2018, these carts have supported thousands of citizen interviews. In 2025, ILLTECx upgraded the system to USB-C without requiring cart replacement – thanks to the modular base design.
The solution continues to evolve as the agency expands its survey reach and digital inclusion goals.
04 Lifecycle Service Integration.
Managed for Ongoing Use, Not Just Deployment
Each cart is embedded in the ILLTECx Service Portal, offering:
- 📲 QR-based incident and service request system
- 📥 Access to manuals and device specifications
- 📞 Direct contact with assigned ILLTECx technician
- 🔧 Spare part tracking and upgrade compatibility
05 Benefits at a Glance.
| Feature | Description |
|---|---|
| Always-ready tablet pool | Timed charging keeps devices survey-ready at all times |
| Sustainable usage | No standby power drain, longer lifespan |
| Upgradeable design | Modular setup enabled USB-C migration after 7 years |
| Volunteer-friendly design | Simple operation, LED status indicators |
| Full support visibility | QR portal connects team to ILLTECx documentation & service |
Let's talk!
Digital Public Services Need Smart Infrastructure
From civic surveys to health logistics – ILLTECx builds mobile tech solutions that last, scale and adapt.